HOW TO ACTIVATE VIRTUAL CARDS

1^st time to activate account

Already have an account

Download app¹

Download Tap & Go wallet from Google Play Store™ or the App Store

QR Code - Get it on Google Play or download on the App Store

Activate Tap & Go account

After providing your mobile number, you can activate your Tap & Go account easily by using “iAM Smart”, or by providing your ID document and taking a selfie.

Simulated screen content is for reference only.

By “iAM Smart”

Enter mobile number and tap 'Create An Account'

Complete identity verification via 'iAM Smart'

Enter your residential address and tap 'Next'

Confirm your residential address and tap 'Next'

Enter mobile number and tap "Create An Account"

Enter One-Time Password

Set up a 6-digit PIN and tap "Next"

Tap "IAM Smart"

Select your nationality

Complete identity verification via "iAM Smart"

Enter your residential address and tap "Next"

Confirm your residential address and tap "Next"

Done

By providing ID document and taking a selfie

Enter mobile number and click 'Create An Account'

Confirm your personal info and click 'Confirm'

Click “Continue”, and follow instructions to take selfie

Enter your residential address and click 'Next'

Confirm your residential address and click 'Next'

Enter mobile number and click "Create An Account"

Enter One-Time Password

Set up a 6-digit PIN and tap "Next"

Tap "Capture HKID Card"

Applicable to Smart HKID (2003 version)

Applicable to New Smart HKID (2018 version)

Follow instructions to scan HKID

Confirm your personal info and click "Confirm"

Click “Continue”, and follow instructions to take selfie

Enter your residential address and click "Next"

Confirm your residential address and click "Next"

Done

Get your own virtual cards

Your Mastercard^® and UnionPay virtual cards are ready, you can find it on the homepage.

Once you have topped up your account, you can make purchases on any online platform that accepts Mastercard or UnionPay. You can also add your virtual cards to Apple Wallet² or Google Pay². Simply 'tap and pay' to enjoy a seamless payment experience!

¹ iOS 10.3 / Android 5.0 or above.

² Apple Pay compatible with Tap & Go’s virtual Mastercard card and UnionPay card; Google Pay only compatible with Tap & Go’s virtual Mastercard card.

Simulated screen content is for reference only.

Upgrade Tap & Go account

You can upgrade Tap & Go account and activate your virtual cards before shopping easily by using “iAM Smart”, or by providing your ID document and taking a selfie.

Simulated screen content is for reference only.

By “iAM Smart”

Tap the “gear” icon on the top right corner to open settings

Tap the “gear” icon on the top right corner to open settings

Tap “Account Information”

Tap “Upgrade Account”

Tap “iAM Smart”

Select your nationality

Complete identity verification via “iAM Smart”

Enter your residential address and tap “Next”

Confirm your residential address and tap “Next”

Done

By providing ID document and taking a selfie

Tap the “gear” icon on the top right corner to open settings

Tap “Account Information”

Tap “Upgrade Account”

Tap “Capture HKID Card”

Select your nationality and HKID type

Applicable to Smart HKID (2003 version)

Applicable to New Smart HKID (2018 version)

Follow instructions to scan HKID

Confirm your personal info and Click 'Confirm'

Click “Continue”, and follow instructions to take selfie

Enter your residential address and click "Next"

Confirm your residential address and click 'Next'

Done

Get your own virtual cards

Your Mastercard^® and UnionPay virtual cards are ready, you can find it on the homepage.

Once you have topped up your account, you can make purchases on any online platform that accepts Mastercard or UnionPay. You can also link your virtual cards to Apple Pay² or Google Pay². Simply 'tap and pay' to enjoy a seamless payment experience with FPS!

¹ iOS 10.3 / Android 5.0 or above.

² Now supports Tap & Go Mastercard and UnionPay via Apple Pay; Google Pay is currently only compatible with Tap & Go Mastercard

Simulated screen content is for reference only.

Add your card

You can add the Mastercard and UnionPay virtual cards in your Tap & Go Account to Apple Wallet, Google Pay,
and UnionPay App before shopping.

Choose your smartphone’s OS

Tap “Add to Apple Wallet” under the card face

Enter 6-digit PIN, and follow the instructions in the “Apple Wallet” application to complete the add card procedure

Simulated screen content is for reference only.

Tap “View Details” on the top right corner of the card face

Manually enter card information to “Apple Wallet” application and “UnionPay App” in order to complete the add card procedure. When you spend with UnionPay App, please click “…“ at the top right corner of the payment QR code screen, then click “Switch to non-Chinese Mainland payment“.

Tap “View Details” on the top right corner of the card face

Enter 6-digit PIN

Manually enter card information to “Apple Wallet” application and “UnionPay App” in order to complete the add card procedure. When you spend with UnionPay App, please click “…“ at the top right corner of the payment QR code screen, then click “Switch to non-Chinese Mainland payment“.

Simulated screen content is for reference only.

Manually enter card information to “Google Pay” application in order to complete the add card procedure. After you have added your card to the account, go to “settings”, type “contactless payments” in the “search settings” bar, tap and enter “contactless payments”, and make sure that Google Pay is the “default payment app”

Tap “View Details” on the top right corner of the card face

Enter 6-digit PIN

Manually enter card information to “Google Pay” application in order to complete the add card procedure. After you have added your card to the account, go to “settings”, type “contactless payments” in the “search settings” bar, tap and enter “contactless payments”, and make sure that Google Pay is the “default payment app”

Simulated screen content is for reference only.

Manually enter card information to “UnionPay App” and “HUAWEI Wallet” application in order to complete the add card procedure. When you spend with UnionPay App, please click “…“ at the top right corner of the payment QR code screen, then click “Switch to non-Chinese Mainland payment“

Tap “View Details” on the top right corner of the card face

Enter 6-digit PIN

Manually enter card information to “UnionPay App” and “HUAWEI Wallet” application in order to complete the add card procedure. When you spend with UnionPay App, please click “…“ at the top right corner of the payment QR code screen, then click “Switch to non-Chinese Mainland payment“

Simulated screen content is for reference only.

Add your card

Tap “Add to Apple Wallet” under the card face

Enter 6-digit PIN, and follow the instructions in the “Apple Wallet” application to complete the add card procedure

Simulated screen content is for reference only.

Tap “View Details” on the top right corner of the card face

Enter 6-digit PIN

Simulated screen content is for reference only.

Add your card

You can add the Mastercard and UnionPay virtual cards in your Tap & Go Account to Apple Wallet, Google Pay,
and UnionPay App before shopping.

Select your smartphone’s OS

Add your card

Tap “View Details” on the top right corner of the card face

Enter 6-digit PIN

Simulated screen content is for reference only.

Tap “View Details” on the top right corner of the card face

Enter 6-digit PIN

Simulated screen content is for reference only.

HOW TO ACTIVATE VIRTUAL CARDS

Download app1

Activate Tap & Go account

Get your own virtual cards

Upgrade Tap & Go account

Get your own virtual cards

Add your card

Choose your smartphone’s OS

Add your card

Add your card

Select your smartphone’s OS

Add your card

Download app¹