Service Charges
| Item | Fee |
|---|---|
| Annual Fee | Free |
| Top-up Fee |
Non-cash: Free Cash: 0.3% of cash top-up amount (waived until 31 December 2024) |
| Inactive Fee (No transaction) | Free |
| Peer-to-Peer Transfer-Out Fee1 |
Transfer to Tap & Go accounts: Free Transfer to non-Tap & Go accounts: 1% of the amount exceeding HK$50,000/ calendar month (waived until 31 December 2024) |
| Local and Foreign Transaction (Settled in foreign currency)2 |
Charge 2% on top of total transaction amount (for Mastercard®) Charge 1% on top of total transaction amount^ (for UnionPay) ^Handling fee is waived for Local and Foreign Transaction (Settled in foreign currency) from now until 31 December 2024 (both dates inclusive). |
| Foreign Transaction (Settled in HK$)2 | Charge 1% on top of total transaction amount |
| FPS Cross-border Payment FX Handling Fee | Waived |
| Request of Detail Transaction Record | HK$30 (Half Year Record) |
| Dispute Handling Fee | HK$150 (Each Transaction) |
| Sales Slip Retrieval Fee | HK$50 (Each Transaction) |
| Refund Handling Fee (Cash out upon termination) | HK$60 |
| Collection Handling Fee (if applicable) | 5% of the outstanding balance at the Date Last Debit (minimum charge is HK$100) |
1A minimum fee of HK$1
2This fee is non-refundable with effect from 4 March 2020