Service Charges

Item Fee
Annual Fee Free
Top-up Fee Free
Inactive Fee (No transaction) Free

Physical Card (Mastercard® or UnionPay)
with HK$100 stored value


Physical Card (Mastercard® or UnionPay)
with no stored value


HK$5 per card. This is an one-off charge and to be paid at upfront purchase. (Effective from 1 September, 2019)


Free


Local and Foreign Transaction (Settled in foreign currency)# Charge 2% on top of total transaction amount
(for Mastercard®)

Charge 1% on top of total transaction amount^
(for UnionPay)
^Handling fee is waived for Local and Foreign Transaction (Settled in foreign currency) from now until 31 December 2021 (both dates inclusive).
Foreign Transaction (Settled in HK$)# Charge 1% on top of total transaction amount
Card Replacement Fee HK$100
Request of Detail Transaction Record HK$30 (Half Year Record)
Dispute Handling Fee HK$150 (Each Transaction)
Sales Slip Retrieval Fee HK$50 (Each Transaction)
Refund Handling Fee (Cash out upon termination) HK$60
Collection Handling Fee (if applicable) 5% of the outstanding balance at the Date Last Debit (minimum charge is HK$100)

# This fee is non-refundable with effect from 4 March 2020