2022 (Phase II) Government’s Consumption Voucher Scheme

Mastercard®
FPS
UnionPay
UnionPay App
Google Pay
Apple Wallet
Use Tap & Go wherever you go (Youtube)

Tap & Go has been selected as one of the stored value facilities (SVFs) that allow Hong Kong citizens to receive the Government’s consumption vouchers under 2022 (Phase II) Government’s Consumption Voucher Scheme.

Government’s consumption vouchers will be deposited totally to the designated virtual Mastercard® card. Support big labels or local businesses with Tap & Go and use your Government’s consumption vouchers online or at your favourite brick-and-mortar stores, whenever and wherever.

EDAN-JAZZ, ACTION!
Act now to enjoy 4 exclusive offers!

Get ready with Edan!

Use Tap & Go to receive your consumption vouchers under 2022 (Phase II) Government’s Consumption Voucher Scheme, to redeem a series of Mr. E autographed edition limited gifts. Act now!

Offer Details

‘Tap & Go’ with your consumption vouchers for exciting offers
Support local brands and small businesses

Get the most out of your spending — look out for more exciting offers!

Discover more offers:

Offers from top brands:

Offers from local merchants:

Promotion terms and conditions apply. Tap & Go Payment Service (“Tap & Go”) is provided by HKT Payment Limited (Stored Value Facilities Licence No. SVF0002) and is a stored value facility operator designated by the Government under the Consumption Voucher Scheme, subject to the relevant terms and conditions. HKT Payment Limited accepts no liability for the quality of or any other matters relating to the goods, products and service provided by merchants.

Useful websites

Mastercard

Mastercard®
promotional website

Learn more >
UnionPay

UnionPay
promotional website

Learn more >
Scope of coverage of consumption vouchers

Scope of coverage of consumption vouchers

Learn more >
Online platforms that are covered by the Consumption Voucher Scheme

Online platforms that are covered by the Consumption Voucher Scheme

Learn more >
Other merchants

Other merchants

Learn more >

Use Tap & Go wherever you go*
suitable for different spending habits

Tap & Go supports merchants that accept Mastercard and UnionPay

You can spend the Government’s consumption vouchers via your designated virtual Mastercard card and UnionPay card in your Government’s Consumption Voucher Scheme account^ that cover a comprehensive merchant network:

  • All local online merchants that accept Mastercard card and over 100,000 brick-and-mortar stores that accept Mastercard contactless payment
  • Over 100,000 local points of sale and online platforms that accept UnionPay QuickPass or UnionPay QR code payment

^Tap & Go have not issued any physical Tap & Go Mastercard card or physical Tap & Go UnionPay card as the Government’s consumption vouchers for customer’s usage.

Tap & Go supports merchants that accept Mastercard and UnionPay

Tap & Go supports merchants that accept Mastercard® and UnionPay

Tap and pay without opening the app

Add the designated virtual Mastercard card or UnionPay card for the Government’s Consumption Voucher Scheme to your Apple Wallet or Google Pay once and for all. You don’t have to open the Tap & Go app again when you shop, simply tap and pay.

Tap and pay without opening the app

Tap and pay without opening the app
FPS

Pay small businesses via
Faster Payment System (FPS)

As more small businesses and online shops accept payment via FPS, you can scan merchant’s FPS QR code and pay in a jiffy!

Tutorial >

Pay small businesses via
Faster Payment System (FPS)

FPS
Pay small businesses via Faster Payment System (FPS)

Don’t miss out online shopping

Most of the online stores accept payment with Mastercard or UnionPay. Make the most out of the limited-time offers online throughout the Government’s Consumption Voucher Scheme with your Mastercard card or UnionPay card.

When shopping with the Government’s consumption vouchers online, simply enter the designated virtual Mastercard card and UnionPay card card number, expiration date and CVC2/CVV security code to pay with ease and enjoy the best offers.

Don’t miss out online shopping

Don’t miss out online shopping

Use the Government’s consumption vouchers your way

We’ll follow Government’s arrangement to disburse the designated amount of the consumption vouchers to your accounts under the Government’s Consumption Voucher Scheme. You can save and make a purchase with all the funds of the Government’s consumption vouchers or spend it separately, and top up once (capped at HK$3,000)! to level up your spending game plan.

!Some of the banks may request you to register Tap & Go primary account as new payee and set the daily transfer limit. Please follow the instructions of the e-banking App to complete the transfer.

Use the Government’s consumption vouchers your way

Use the Government’s consumption vouchers your way

*Applicable to Mastercard contactless payment, UnionPay QuickPass payment, UnionPay QR code payment, and merchants that support FPS payment.

Register the 2022 (II) CVS

Visit the designated website of the CVS, then follow instructions to choose Tap & Go for receiving the CVS, and enter the Specific Identifier in Tap & Go account to complete registration=.

Tap the “CONSUMPTION VOUCHERS” icon at the top on the home page of Tap & Go app, then you will find the Specific Identifier for 2022 (II) CVS registration.

Simulated screen content is for reference only.

Reminders

  • 2022 (Phase II) Government’s consumption vouchers will be deposited totally to the designated virtual Tap & Go Mastercard card.
  • You can find the virtual card’s information, including the 16-digit card number, expiration date and CVC2/CVV security code in the Government’s Consumption Voucher Scheme account. Add the virtual cards to Apple Wallet, Google Pay, Huawei Wallet or UnionPay App. You will need the virtual card’s information when you shop online too.
  • After the last disbursement of the 2022 (Phase II) Government’s consumption vouchers is deposited, you can top up the Government’s consumption vouchers once up to HK$3,000 to level up your spending.
  • As a reminder, the Government’s Consumption Voucher Scheme account is a separate account. Balance shown on Tap & Go home page does not include the remaining balance of your Government’s consumption vouchers.

Register the 2022 (II) CVS

Tap the “CONSUMPTION VOUCHER” icon at the top on the Tap & Go app home page
You’ll find the Specific Identifier

Tap the “CONSUMPTION VOUCHER” icon at the top on the Tap & Go app home page

You’ll find the Specific Identifier

Tap & Go registration booth

Tap & Go registration booth

Tap & Go registration booth

We have setup Tap & Go registration booth at designated csl shops. Our Tap & Go helpers will assist you to open a Tap & Go account and register for the Government’s consumption vouchers.

Registration booths

FAQs for using the
Government’s consumption vouchers

Re-login to
Tap & Go account

If you have deleted the Tap & Go app, you may re-download it and getting back into your account.

Download on the Apple Store
Get it on Google Play

Re-login to
Tap & Go account

Re-login Tap & Go (Youtube)

Reset your password

Reset your password

Reset your password

If you’ve forgotten your password(PIN) or got locked out after entering the incorrect PIN several times, you can reset your password by the following methods.

  1. Reset your PIN in wallet (only applicable if you have an email linked to your Tap & Go account):
    1. i. Go to "Settings", click "PIN Management" and select "Reset PIN".
    2. You will receive an email with a 6-digit verification code, please enter the verification code in the wallet.
    3. Select the type of identity document, and enter your identity document number and date of birth. After successful identity verification, you can create a new PIN.
  2. Reset your PIN via Tap & Go website: Follow the instructions on the website and enter mobile number that you have registered for Tap & Go account with the Consumption Voucher Scheme reference number that was provided by the Hong Kong Government to you (applicable to "Lite" Tap & Go account) or HKID (applicable to "Plus" or "Pro" Tap & Go accounts) to reset your PIN.

If none of the above methods work for you, please contact us on 2888 0000.

How to add card

Please make sure that you have already added your virtual Mastercard card and UnionPay card for the Government’s consumption vouchers to your Apple Wallet, Google Pay, HUAWEI Wallet or UnionPay App. The virtual card on the Tap & Go mobile wallet’s home page doesn’t link to your Government’s Consumption Voucher Scheme account.

Select your smartphone’s OS

Mastercard
Tap the “Consumption Vouchers” button on the top right corner
Click “Mastercard”
Click “Add to Apple Wallet” and follow the instructions in the “Apple Wallet” application to complete the add card procedure.

Tap the “Consumption Vouchers” button on the top right corner

Click “Mastercard”

Click “Add to Apple Wallet” and follow the instructions in the “Apple Wallet” application to complete the add card procedure.

銀聯
Tap the “Consumption Vouchers” button on the top right corner
Click “UnionPay”
Click UnionPay card and enter PIN
Manually enter card information to “Apple Wallet” application and “UnionPay App” in order to complete the add card procedure. When you spend with UnionPay App, please click “…“ at the top right corner of the payment QR code screen, then click “Switch to non-Chinese Mainland payment“.

Tap the “Consumption Vouchers” button on the top right corner

Click “UnionPay”

Click UnionPay card and enter PIN

Manually enter card information to “Apple Wallet” application and “UnionPay App” in order to complete the add card procedure. When you spend with UnionPay App, please click “…“ at the top right corner of the payment QR code screen, then click “Switch to non-Chinese Mainland payment“.

Mastercard
Tap the “Consumption Vouchers” button on the top right corner
Click “Mastercard”
Click “Mastercard” card and enter PIN
Manually enter card information to “Google Pay” application in order to complete the add card procedure. After you have added your card to the account, go to “settings”, type “contactless payments” in the “search settings” bar, tap and enter “contactless payments”, and make sure that Google Pay is the “default payment app”.

Tap the “Consumption Vouchers” button on the top right corner

Click “Mastercard”

Click “Mastercard” card and enter PIN

Manually enter card information to “Google Pay” application in order to complete the add card procedure. After you have added your card to the account, go to “settings”, type “contactless payments” in the “search settings” bar, tap and enter “contactless payments”, and make sure that Google Pay is the “default payment app”.

UnionPay
Tap the “Consumption Vouchers” button on the top right corner
Click “UnionPay”
Click UnionPay card and enter PIN
Manually enter card information to “UnionPay App” and “HUAWEI Wallet” application in order to complete the add card procedure. When you spend with UnionPay App, please click “…“ at the top right corner of the payment QR code screen, then click “Switch to non-Chinese Mainland payment“.

Tap the “Consumption Vouchers” button on the top right corner

Click “UnionPay”

Click UnionPay card and enter PIN

Manually enter card information to “UnionPay App” and “HUAWEI Wallet” application in order to complete the add card procedure. When you spend with UnionPay App, please click “…“ at the top right corner of the payment QR code screen, then click “Switch to non-Chinese Mainland payment“.

iOS Logo

How to add card

Mastercard
Tap the “Consumption Vouchers” button on the top right corner
Click “Mastercard”
Click “Add to Apple Wallet” and follow the instructions in the “Apple Wallet” application to complete the add card procedure

Tap the “Consumption Vouchers” button on the top right corner

Click “Mastercard”

Click “Add to Apple Wallet" and follow the instructions in the “Apple Wallet” application to complete the add card procedure

UnionPay
Tap the “Consumption Vouchers” button on the top right corner
Click “UnionPay”
Click UnionPay card and enter PIN
Manually enter card information to “Apple Wallet” application and “UnionPay App” in order to complete the add card procedure. When you spend with UnionPay App, please click “…“ at the top right corner of the payment QR code screen, then click “Switch to non-Chinese Mainland payment“.

Tap the “Consumption Vouchers” button on the top right corner

Click “UnionPay”

Click UnionPay card and enter PIN

Manually enter card information to “Apple Wallet” application and “UnionPay App” in order to complete the add card procedure. When you spend with UnionPay App, please click “…“ at the top right corner of the payment QR code screen, then click “Switch to non-Chinese Mainland payment“.

How to add card

Please make sure that you have already added your virtual Mastercard card and UnionPay card for the Government’s consumption vouchers to your Apple Wallet, Google Pay, HUAWEI Wallet or UnionPay App. The virtual card on the Tap & Go mobile wallet’s home page doesn’t link to your Government’s Consumption Voucher Scheme account.

Select your smartphone’s OS

iOS
Android
Android Logo

How to add card

Mastercard
Tap the “Consumption Vouchers” button on the top right corner
Click “Mastercard”
Click “Mastercard” card and enter PIN
Manually enter card information to “Google Pay” application in order to complete the add card procedure. After you have added your card to the account, go to “settings”, type “contactless payments” in the “search settings” bar, tap and enter “contactless payments”, and make sure that Google Pay is the “default payment app”.

Tap the “Consumption Vouchers” button on the top right corner

Click “Mastercard”

Click “Mastercard” card and enter PIN

Manually enter card information to “Google Pay” application in order to complete the add card procedure. After you have added your card to the account, go to “settings”, type “contactless payments” in the “search settings” bar, tap and enter “contactless payments”, and make sure that Google Pay is the “default payment app”.

UnionPay
Tap the “Consumption Vouchers” button on the top right corner
Click “UnionPay”
Click UnionPay card and enter PIN
Manually enter card information to “UnionPay App” and “HUAWEI Wallet” application in order to complete the add card procedure. When you spend with UnionPay App, please click “…“ at the top right corner of the payment QR code screen, then click “Switch to non-Chinese Mainland payment“.

Tap the “Consumption Vouchers” button on the top right corner

Click “UnionPay”

Click UnionPay card and enter PIN

Manually enter card information to “UnionPay App” and “HUAWEI Wallet” application in order to complete the add card procedure. When you spend with UnionPay App, please click “…“ at the top right corner of the payment QR code screen, then click “Switch to non-Chinese Mainland payment“.

Pay via FPS QR code

Simply scan merchant’s FPS QR code with your camera to pay with the Government’s consumption vouchers with “Pay with QR” function.

FPS

Pay via FPS QR code

FPS
Pay via FPS QR code (Youtube)

Funds transfer between accounts

Tap the “Consumption Vouchers” button on the top right corner
Click “Transfer between”
You can choose to transfer all balance to Mastercard account or UnionPay account
Or enter the transfer amount
Confirm the transfer amount
It’s done!

Tap the “Consumption Vouchers” button on the top right corner

Click “Transfer between”

You can choose to transfer all balance to Mastercard account or UnionPay account

Or enter the transfer amount

Confirm the transfer amount

It’s done!

Funds transfer between accounts

You can transfer funds between your Tap & Go Mastercard account and Tap & Go UnionPay account under your Government’s Consumption Voucher Scheme account.

Simulated screen content is for reference only.

Who needs physical cards to shop online?

Simply enter your virtual card details to check out online. You can switch on/off the online shopping function to secure your experience.

Simulated screen content is for reference only.

Who needs physical cards to shop online?

Who needs physical cards to shop online?

Top up your Government’s Consumption Voucher Scheme account

You can top up your Government’s Consumption Voucher account once, and the maximum amount is HK$3,000+. Level up your spending now!

  • 2022 (Phase I) Government’s Consumption Voucher Scheme: The top-up period starts from the first day of the disbursement until the expiration date of the consumption vouchers. During this top-up period, you can top up once and the maximum amount is HK$3,000.
  • 2022 (Phase II) Government’s Consumption Voucher Scheme: The top-up period starts from the first day of the last disbursement until the expiration date of the consumption vouchers. During this top-up period, you can top up once and the maximum amount is HK$3,000.
  • If you are using Tap & Go to receive both Phase I and Phase II of the 2022 Government's consumption vouchers, you can top up once in every top-up period. (The maximum top-up amount for Phase I and Phase II each is HK$3,000, for a total of HK$6,000.)

If you do not use up your top up amount after the Government’s Consumption Vouchers expire, the remaining top up amount will be automatically transferred to your Tap & Go primary account.

+For example, if you’ve topped up HK$100, you cannot top up again.

Top up your Government’s Consumption Voucher Scheme account
(Applicable for all Tap & Go account types)
Top up your Government’s Consumption Voucher Scheme account
(Applicable for Plus & Pro account types)

Transaction records at a glance

Transaction records at a glance

Transaction records at a glance

You can easily find every transaction and the balance of the Government’s consumption vouchers as all transactions are recorded in real-time. It allows you to flexibly manage and plan the usage of the Government’s Consumption Vouchers.

Simulated screen content is for reference only.